Terms of Services

Last modified: June 1 2020

Welcome to the Accelkey website!

Please read the Terms of Service carefully before using any Service. By using or continuing to use a Service, you accept and consent to the rights, obligations, and practices described in this TOS.

The following terminology applies to these Terms and Services, Privacy Statement and Disclaimer Notice and all Agreements: "User", "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and services. "Accelkey", "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. “This agreement”, "The agreement" or "TOS", refers to our Terms of Service. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Changes in the Agreement

Accelkey can change the agreement without prior notice to the user. When the agreement is changed, the revised rule shall be applied and the user shall agree with and follow the revised and new regulations.

Notification

Notices from Accelkey to the users will be done according to the method that we deem appropriate, such as notifying through e-mail or posting on the website.

Contents of Service

The connection service offered by Accelkey is the connection service to the server equipment operated by our company, and the availability of the connection and the communication quality are greatly influenced by the equipment and line conditions of the user, therefore cannot offer guarantees related to the service contents in any case.

We may change the contents of service and fee without prior notice / confirmation to the user, and the users will accept this.

We may exchange equipment, change settings, perform maintenance work without prior notification / confirmation to users, and the users will accept this.

We may delete the account without notice if we discover an act such as creating an account with no intention of purchase.

We are not responsible for the use of software without our own development. the user approve taking all responsibilities, such as how to use software and the results caused by use.

Our support system and customer support via e-mail only accept the contents related to the services provided by our company.

Approval

The terms of service based on this agreement will be established from the moment the user registers on Accelkey Website or App. However, if it applies to any of the following cases, we may not accept the application for using our service. In addition, we may cancel the acceptance even after acceptance.

  • When false contents are found in the information provided to Accelkey when using our services, regardless of whether or not it was malicious.
  • When inappropriate communication was performed using the service.
  • When the service fee is not paid.
  • Other cases when Accelkey has made the judgement that the user is inappropriate.
  • When provocative, aggressive attitudes, extortion are done to support and our employees.

Prohibited activities

We are prohibited from using any illegal acts through this service. We shall not take any responsibility for any damage and loss caused by illegal acts or prohibited acts. Accounts that fall under illegal acts or prohibited acts will be deleted by system without prior notice.

  • The user is prohibited to let an unauthorized third party member to use the service.
  • When using the service, it is prohibited to have any activities that are against the laws and regulations of United States, Japan and China or the countries and territories to which the users are connected to.
  • File sharing / exchanging software, P2P software (including BitTorrent, PT download, Bitcoin mining), acts committing intellectual property rights and other copyright, etc. that may infringe the rights of others by using this service is not allowed.
  • We prohibit using Accelkey from being used for distribution of spam mails, access to illegal sites such as child pornography,

Rules for Self Responsibility

The user assumes all responsibility for the use and the actions of this service along with the results made using this service.

When a user causes problems/damages to a third party due to the use of this service, he / she shall solve the problem through their own responsibility and cost.

Interruption of service

Accelkey may suspend the service without contacting users if the following applies:

  • When maintaining the system of the service periodically / urgently.
  • When the service could not be provided due to fire, blackouts, etc.
  • When the service could not be provided due to natural disasters such as earthquakes, eruptions, floods, tsunamis, etc.
  • In cases of war, disturbance, riots, labor disputes, etc.
  • A case arises related to the government, public agency, or another telecommunications carrier.
  • Other cases when it is judged that temporary discontinuation of this service is necessary due to operational and technical reasons.

Disclaimer

  • We shall not be liable for compensation for any damages suffered by the user with regard to the use of this service for any reason.
  • We cannot guarantee anything such as the integrity, accuracy, certainty, usefulness, etc. of information obtained by the user through this service.
  • We are not liable and cannot assume any responsibility for any damages whatsoever related to the use of services such as interruption, delays, cancellation, data loss, other unauthorized access, or damage caused by softwares.
  • We cannot guarantee any operation of any equipment or software used by users.
  • We cannot bear any responsibility for damage and loss incurred by the user in the event of change of the agreement and interruption or termination of this service.
  • We cannot bear any responsibility even if the service is interrupted due to measures by the government, public agencies, other business operators and other technical factors.

Commission

We are not responsible for any failure to receive withdrawals due to address issue. Please ensure that you provide correct USDT-TRC20 address, providing an incorrect address will result in the loss of your withdrawals.

We reserve the right to change commission rate without prior notice.

For other forms of withdrawal, please contact us with Ticket and we are not responsible for transfer fees.

Cancellation

The currently used subscription will be automatically canceled at the end of the service using period. You need to renew it manually, otherwise you will not be able to continue using Accelkey.

Refund

We grant our users the possibility of a 100% refund of the purchase price of Accelkey non-monthly subscriptions purchased from https://accelkey.com/ (for subscriptions purchased elsewhere, please check the refund policy of that particular reseller). For non-monthly subscriptions, we have a 30-day money-back guarantee. All refund requests for non-monthly subscriptions made within 30 days of the purchase date are granted no matter what the reason is.

The subscription in question is rendered inactive the moment the refund is issued. After 30 days, all requests are assessed individually, and the decision of whether to issue a refund resides with Accelkey. We do not grant partial refunds for subscription upgrades and renewals. Each case of a partial refund request is discussed separately between Users and Support and granted only upon mutual agreement. To get a refund for a non-monthly subscription purchased on the official website https://accelkey.com/, please contact our support team: [email protected]

Processing time will depend on your choice of payment method but usually it takes between 7 and 14 business days.

We are unable to provide refunds for monthly subscriptions, including the following:

  • The service becomes unavailable due to changes in the user’s device/internet environment.
  • The service becomes invalid due to the government or public terms or other measures by the business operator and other technical factors.
  • If you are dissatisfied with speed or software.
  • When a specific website or video streaming site can not be browsed.
  • When our company is out of service.

Legal Effect

This Agreement describes certain legal rights. You may have other rights under the laws of Your state or country. This Agreement does not change Your rights or obligations under the laws of Your state or country if the laws of Your state or country do not permit it to do so.

Back ups and Data loss

You agree that your use of Accelkey is at your own risk, and that Accelkey is not liable for any data loss in connection with its services. You are solely responsible for creating backups of your content.